Privacy notice for website visitors

This privacy notice mentions what personal data we collect when you use our website, why we collect these personal data, and what we do with them. It is important to us that your data should be handled with care, and we make sure the personal information you submit to us is treated confidentially. Briefly put, our privacy notice comes down to the fact that we:

  • only use your personal data for purposes that have been agreed with you;
  • shall not share your personal data with others, unless this is necessary for the carrying out of our services or activities;
  • carefully secure your personal data.

If you have any questions that have not been answered in this privacy notice, if you have suggestions or remarks concerning its content or if you have any complaints regarding the manner in which we handle your personal data, please contact us.

This privacy notice applies to eFertility International B.V.’s eFertility.eu website. eFertility International B.V. is not responsible for the privacy policy of other sites and sources mentioned on our websites.

1. Who is responsible for your personal data?

eFertility International BV. (Floridalaan 8, 3404 WV IJsselstein, The Netherlands), eFertility as part of Vitrolife Group is responsible for the processing of your personal data (the controller). If you have any questions or queries regarding eFertility’s processing of your personal data, you are welcome to contact us at info@eFertility.eu

2. What personal data do we collect?

We process your name, gender, email address and phone number for the purposes mentioned below.

3. For what purpose do we use your personal data?

We collect or use your personal data for no other purposes than those described in this privacy notice, unless we have informed you about new purposes.

3.1 Use of our services and products

When you use our services and products, we ask you to submit personal data. These data are needed in order for us to be able to provide the service or product and are stored by eFertility International B.V. according to the legal retention requirements.

3.2 Communication

When you send us email or other type of messages, these are recorded in our systems and stored according to the legal retention requirements. Sometimes we ask you to submit personal data that are relevant for the situation in question. This makes it possible to process your questions and respond to your requests.

3.3 Forms

The website contains forms you can use to contact us on various topics, such as demonstrations, appointments, replies to questions, etc., to request or download information, to subscribe to our newsletter, to place orders or to enter into agreements.

We store the data you provide to us through these forms for as long as it is necessary or reasonable in order to fully respond to, or handle, your request. Additionally, your request may be recorded in our systems and stored there according to the legal retention requirements.

4. Recipients or categories of recipients of the personal data and Transfer of personal data. Who can gain access to your personal data? 

As a starting point, only  eFertility International B.V. processes your data, as the website manager. We also share your personal data with relevant companies in our company group.In some cases International B.V.  also shares your personal data with our different service providers.

We use third parties in the context of carrying out our services and activities. If such third parties have access to your data during the process, we take appropriate measures to ensure that your data are sufficiently secure and used exclusively for the intended purposes. eFertility International B.V. shall never sell your personal data to third parties.

Is your data secure with us?

eFertility International B.V. has taken appropriate technical and organizational measures to protect the personal data submitted by you from unlawful use.

Your data are sent over the internet through secure connections and are processed and stored in certified data centers and on servers belonging to eFertility International B.V. The personal data are hidden from search engines.

Our employees have a legal obligation to observe your data confidentiality. Our contracts also impose this obligation to third parties that we involve in the carrying out of our services and activities.

5. Website visit

When you visit our website, the technical characteristics of your visit are recorded into so-called log files. Examples include the page requested, IP address, date and time, browser type, and so forth. We do not check who uses each IP address at each moment and we therefore do not trace these data back to your person. These log files are stored exclusively for analysis purposes.

6. Cookies

Cookies are small pieces of information stored by your browser on your computer. Please read more about how we use cookies in our Cookie policy.

7. Social media and links to other websites

The website may include buttons for following eFertility International B.V. through social media and for sharing messages on social media. These buttons are made up of code delivered by the various social media companies themselves. Among other things, this code may place cookies (see above). We have no control on that and we therefore refer you to the privacy notices of the social media organizations in question, so you can read what they do with your (personal) data that they process through these cookies.

The website may also contain links to third party websites. Although these websites have been carefully selected, eFertility International B.V. bears no responsibility regarding these third parties and the manner in which they handle (personal) data.

8. Your rights

Right to Information: Obtain further information on the personal data we store and process about you.

Right to Object: Object to your personal data being processed if the legal basis for our processing is legitimate interest

Right to Rectification and Restriction of Processing: Request that your personal data is rectified if you think your data is inaccurate or incomplete.

Right to a Copy of Your Personal Data: Obtain a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Make a Complaint: If you have any complaints about our processing of your personal data, you may contact the relevant data supervisory authority.

Right to Withdraw Your Consent: Revoke your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Object to Automated Decision-Making, Including Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling.

Right to Data Portability: Obtain and reuse your personal data for your own purposes.

Right to Be Forgotten: Request the deletion or removal of your personal data.

To exercise these rights, contact us at info@eFertility.eu

9. Changes

This privacy notice is adapted to the use of, and the options included on, this website. Any adjustments and/or changes to this website can lead to amendments to this privacy notice. Therefore, it is advisable that you check this privacy notice regularly.

This privacy notice was last updated on October, 2024.